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| Because you want to focus on innovation |
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| We maintain the old, while you evolve the new |
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| Documented and phased transition process |
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| Leverage Geometric Software Delivery System (GSDS) |
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The increasing complexity of software and an expanding user base demand software vendors to make recurring investments for software maintenance and extend support coverage. This is also true for software intensive system vendors. Maintenance and support activities require a very different set of skills and supporting infrastructure and add to overheads. Geometric provides efficient support and maintenance services to its customers on their existing product lines.
Our Maintenance services are aimed at enabling software vendors to focus on innovation and create a road map for successful product launches. Geometric undertakes the responsibility for sustaining the matured versions of the software for localization, enhancements, defect fixes, performance improvement, service pack development and releases. |
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Our Support services encompass all levels of technical support from call handling to issue analysis and resolution. Technical support involves trouble shooting; answering 'how to' questions of end-users and channel partners; an d capturing change requests for future versions. Our deep user level knowledge of PLM technologies in engineering, and development contribution to major PLM and CAx solutions provide a unique value to our customers. Our shared support model helps keep costs down, while the SLA based engagement ensures higher ROI. |
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